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Sales Admin Specialist
Job Code:2018-10-72-02
Division:Support Operations
Department:Sales & Administration
FT/PT Status:Regular Full Time

Job Responsibilities:
Position Summary: Compile data, compute fees and charges, and prepare invoices for billing purposes, while simultaneously providing clients with superior customer service. Duties include computing costs and calculating rates for goods, and services; posting data; and keeping other relevant records. Use of computer, calculator, and adding and bookkeeping systems. Serves as primary relief of receptionist duties when necessary.

Essential Functions Statement(s)
  • Operate typing, adding, calculating, or billing systems. 
  • Prepare itemized quotes applying rates and strategic discounts as appropriate. 
  • Review documents such as purchase orders, sales tickets, or charge slips to compute fees or charges due. 
  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services, and monthly accounting close.
  • Keep records of invoices and support documents. 
  • Resolve discrepancies in accounting records. 
  • Type billing documents, credit memorandums, or credit forms, using computers. 
  • Contact customers to obtain or relay account information. 
  • Compute credit terms, discounts, or rates for goods or services to complete billing documents. 
  • Answer mail or telephone inquiries regarding rates, routing, or procedures. 
  • Review compiled data on operating costs and revenues to set rates.
  • Compile reports of cost factors, such as labor, or production.
  • Estimate market value of products or services. 
  • Record amounts due for items purchased or services rendered. 
  • Review and proof data after invoicing to ensure accuracy and revise any errors. 
  • Maintain accuracy in high-volume workload environment. 

Job Qualifications:

Competency Statement(s)

  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Reliability - The trait of being dependable and trustworthy.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.


Education: High School Graduate or General Education Degree (GED)
Experience: One to two years related experience (in Finance or Accounting preferred)
Computer Skills: Proficient technical skills required including use of Office Suite products and the ability to quickly learn new software tools.
Other Requirements: Strong math and analytical skills.

Other Job Information (if applicable):
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. To build a diverse workforce Industrial Info Resources encourages applications from individuals with disabilities, minorities, veterans, and women. Equal Opportunity Employer M/F/D/V.