CAREER OPPORTUNITIESWITH INDUSTRIAL INFO RESOURCES
The Market Research Analyst conducts investigative market research by gathering, verifying, and recording information related to the Industrial market while maintaining a high standard of quality in a HIGH VOLUME OUTBOUND CALLING environment. Duties related to this role are as follows: - Conduct surveys and extract new market data using methods such as phone interviews, questionnaires, market analysis surveys, and internet search techniques. - Review, and record market data in preparation for client usage. - Perform data entry into the company database and other duties required for task completion. - Verify the accuracy and validity of data in database; correct any errors. - Collaborate with other researchers while conducting market research. - Compose short reports or news alerts summarizing completed research with emphasis on adding value to existing record in the database. - Prepare and present summaries of survey data that includes tables, graphs, written text, and fact sheets that describe research results. - Monitor relevant industry and follow trends in trade literature; maintain strong command of industry terminology which includes numerous heavy equipment and industry process details. - Respond to request from clients received via hotline, instant message and emails with a highly efficient process. - May present research analysis at client meetings, company- hosted seminars, or tradeshows.
Experience - At least two years of related experience working in a data-driven/research environment is strongly preferred but not required. Education - High School Graduate or General Education Degree (GED)Skills - Strong technical skills which include the use of Microsoft Office Suite, web browsers, and other specialized software. Prior work experience in database entry work is preferred. Competencies
- Accuracy: Ability to perform work accurately and thoroughly. - Active Listening: Ability to actively attend to, convey, and understand the comments and questions of others. - Analytical Skills: Ability to use thinking and reasoning to solve a problem. - Customer Oriented: Ability to take care of the customers’ needs while following company procedures. - Detail Oriented: Ability to pay attention to the minute details of a project or task. - Persistence: Ability to complete tasks or continue in a course of action in spite of opposition or discouragement. - Self Motivated: Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative. - Time Management: Ability to utilize the available time to organize and complete work within given deadlines. - Working Under Pressure: Ability to complete assigned tasks under stressful situations. - Verbal Communication: Ability to communicate effectively with others using the spoken word. - Written Communication: Ability to communicate in writing clearly and concisely.