Industrial Info Resources is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran status or any other basis protected by applicable federal,state, or local law.  Read more about this on the EEO is the Law Poster. 

The Market Research Analyst conducts investigative market research by gathering, verifying, and recording information related to the Industrial market while maintaining a high standard of quality in a HIGH VOLUME OUTBOUND CALLING environment. Duties related to this role are as follows: 

 -  Conduct surveys and extract new market data using methods such as phone interviews, questionnaires, 
    market analysis surveys, and internet search techniques.
 -  Review, and record market data in preparation for client usage.
 -  Perform data entry into the  company database and other duties required for task completion.
 -  Verify the accuracy and validity of data in database; correct any errors.
 -  Collaborate with other researchers while conducting market research. 
 -  Compose short reports or news alerts summarizing completed research with emphasis on adding value to existing 
     record in the database.
 -  Prepare and present summaries of survey data that includes tables, graphs, written text, and fact sheets 
    that describe research results.
 -  Monitor relevant industry and follow trends in trade literature; maintain strong command of industry terminology which 
    includes numerous heavy equipment and industry process details.
 -  Respond to request from clients received via hotline, instant message and emails with a highly efficient process.
 -  May present research analysis at client meetings, company- hosted seminars, or tradeshows.

Experience
 -  At least two years of related experience working in a data-driven/research environment is strongly preferred but not required.
 
Education
 -  High School Graduate or General Education Degree (GED)

Skills
 -  Strong technical skills which include the use of Microsoft  Office Suite, web browsers, and other specialized software. 
    Prior work experience in database entry work is preferred. 
 
Competencies

 -  Accuracy: Ability to perform work accurately and thoroughly.
 -  Active Listening: Ability to actively attend to, convey, and understand the comments and questions of others.
 -  Analytical Skills: Ability to use thinking and reasoning to solve a problem.
 -  Customer Oriented: Ability to take care of the customers’ needs while following company procedures.
 -  Detail Oriented: Ability to pay attention to the minute details of a project or task.
 -  Persistence: Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
 -  Self Motivated: Ability to be internally inspired to perform a task to the best of one's  ability using his or her own drive or initiative.
 -  Time Management: Ability to utilize the available time to organize and complete work within given deadlines.
 -  Working Under Pressure: Ability to complete assigned tasks under stressful situations.
 -  Verbal Communication: Ability to communicate effectively with others using the spoken word.
 -  Written Communication: Ability to communicate in writing clearly and concisely.