SUGAR LAND--March 29, 2022--Written by John Egan for Industrial Info Resources (Sugar Land, Texas)--While advanced digital technologies like artificial intelligence, drones, robotics and machine-to-machine learning are a critical part of the electric utility industry's transition to a lower-carbon future, speakers at a Reuters virtual conference this week also emphasized the important role that people--employees and customers--play as the industry evolves. Within this article: How digital tools and software can help operators more effectively monitor the health of their physical assets, and why human employees will not be rendered obsolete by these advances.